Build Working Concepts to Communicate your Ideas more Effectively

The general convention in web design is to present static images of designs to clients but what happens when you have an idea that can’t be visually presented in this form? Perhaps it is some form of interaction or animation that can breathe extra life into the design.

Of course you could just explain your idea to the client but the problem here is they may not understand what you mean or have a hard time visualising it. The next step is to show them something similar on another site but there is still a disconnect from what you want the client to see and what they’re actually seeing.

Build Your Idea as Part of the Design Stage

Why not go ahead and build your idea? After all, the most effective way to display any ideas is to build a fully working version as part of the design. There can be no confusion as to how it will work as it will be up and running for the client to see and interact with for themselves.

When the client can actually use the concept themselves and as long as it works well and is a good idea, they will be much more likely to like it and agree to sign it off as part of the design. They’ll also be much more engaged in the design and confident with your work, creating an increased trust in you, which can only have a positive effect as the project moves forward.

Example

At my workplace, we have recently adopted this approach and finding it immediately effective. Sovereign had a poorly implemented promo area that was barely used by visitors so we decided that the best approach to propose an improvement was to build a fully working concept of what we wanted to show.

Sovereign Homepage

If you head over to the Sovereign site, you will see that the concept was agreed and as it was already built by myself, it was implemented into our CMS with minimal effort for our developers.

If you’re like me and work with a separate team of developers who don’t specialise in CSS, you can teach them new techniques or encourage them to use progress enhancement with CSS3 such as border-radius and text-shadow if they don’t already.

No Need to Re-Invent the Wheel

One of the real benefits of this approach is that while it may seem like it will extend the design phase considerably, it really doesn’t have to. Chances are that any idea you have will be similar to something that has already been created and released for free by someone in the excellent design and development community we’re a part of.

In the case of Sovereign, all I needed to do was modify Build Internet!’s superb Interactive Picture tutorial and place it on top of a screenshot of the homepage to complete the illusion of how the final version would look for our customers. Every web designer should know how to code HTML, CSS and even possibly some Javascript, so modifying existing code shouldn’t be a problem and for some even creating something from scratch should also be easy and therefore not take too long to develop.

Any extra time spent is worth it because it is offset in development time. As you’ve already built part of the design, you’ve saved development time as you’ll be able to copy and paste it straight into the build.

Conclusion

The benefits of this approach are clear and while it may take a little extra time to develop a working version of an something as part of the design phase it is worth it for the increased trust in the relationship between you as the web designer and your client. Whether you’re developing your design yourself or passing it onto a development team, the completed development of the concept can just be slotted right into place.

Taking this to the Next Level

Andy Clarke proposes that we skip the design stage in Photoshop completely and design directly in the browser using HTML and CSS in his Designing With CSS tutorial DVD. I haven’t seen it yet but the core idea is certainly something I am keen to explore in the future.

Try this in your next project and let me know how you get on. If you already use this approach then let everyone know how it works for you by leaving us a comment.

Author Tom Kenny

I'm the creater of Inspect Element and currently work as a web designer for TUI Travel. You can view my portfolio and follow me on Twitter.

Discussion

  1. Ted Goas says:

    Nice example of how a working concept does a project justice.

    I’ve been looking for an excuse to use this approach and skip the Photoshop design phase. Though most of the recent work I’ve done for clients does not involve as much interaction (javascript, flash, etc.). Do you think this is a good approach for more static-type sites as well?

  2. Great read!

    I do agree with you. For effects such as jquery slideshows, etc. it will definitely be a good thing to implement it to the proof. Some clients are so technically challenged that if we tried to explain to them what a jquery carousel or slideshow is, they wouldn’t have the foggiest idea. I think also, by building a working concept, it will really help the client to visualize the final result.

    Another thing that I would add to a working concept is the background images. Some clients, after receiving .jpeg proofs, ask about the big whitespace around the proof and why it’s not in the middle of the page. I have had this happen a few times. :)

    Thanks for this great article. I might not completely agree with Andy Clarke, but I think I understand the concept behind his thinking. Keep up the great work Tom.

    Jad Limcaco
    Design Informer
    http://designinformer.com

    • Kat says:

      I’ve also had this experience with clients that simply don’t get it. From the account side of the fence, I’ve gone as far as to create a very simple Keynote presentation that cycles through images to create the feel of a carousel. You’d be surprised how much you can convey without actually getting into build. You get the effect without wasting precious design and development time.

  3. shawnna says:

    Thanks for sharing and honestly, you have a great list.
    you Really Opened my eyes. I have never thought of it before.
    i go to try these for my works.

  4. pynouch says:

    Why not building prototypes with fireworks to test all the interactions before working on graphics elements ?

  5. Eko Setiawan says:

    “Build Working Concepts to Communicate your Ideas more Effectively”, thanks…this article give new view for me, in a web design

  6. Design Ideas says:

    Nice reading! Thanks!

  7. DesignLovr says:

    A interesting article and unusual approach to customer presentations.
    The big question I have is: What about the wasted time if the customer doesn’t like the concept (even if it is presented animated and in action)? Not only would you rethink the concept, but also redevelop the new interactive elements (at least if you stick to this method). If you have a picky client that can cost you a lot of time.

    Regarding the idea to design while coding: I don’t think that CSS is ready for that yet. What about image elements, etc.? CSS3 definitely goes in the right direction, but it’s not enough yet.

  8. I strongly agree this! I have experienced such situation while explaining it to clients. Really nice topic to share!

    Regards,
    Hameed Rahamathullah
    http://alphaweblab.com

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